WALLACE & GROMIT CHAT » ERROR MESSAGE WHILE UPLOADING.

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wallace05man Posted: Aug 8th 2012

on the last two videos i have tried to upload, when i copy and paste the URL in to the upload thingy, it just says "error message", and doesn't givee you any more information about what's happened. Aardman staff please help


katie Aardman Staff Posted: Aug 9th 2012

Oh dear, that's not very useful! 

I think the link you're using might be in the wrong format - can you check that you're using the  http:// www.youtube.com link (the one in the address bar) rather than http: //youtu.be/ ?

All you need to do to convert it to the right format is this:

http:// www.youtube.com/watch?v=ADD VIDEO ID NUMBER HERE

I hope that makes sense and allows you to upload your video for now.  We'll look at getting this fixed so you can use any type of link in future...


wallace05man Posted: Aug 13th 2012

i have tried that but both formats don't work


katie Aardman Staff Posted: Aug 14th 2012

Can you paste the link you're trying to use and we'll investigate?  Thanks!



harryboy8080 Posted: Aug 16th 2012

No worries Katie and wallace05man, simple fix.

You see, YouTube added a little extra unneeded stuff to the link. ALL you gotta do, is this:

So, here's your link: http://www.youtube.com/watch?v=9VrfQiNf7jY&feature=plcp

See that little "&" symbol? That, and EVERYTHING to the RIGHT of it can be deleted. Now you have this:

http://www.youtube.com/watch?v=9VrfQiNf7jY

Use that link.

I already checked, and it works.


Cracking animation, by the way! If you EVER need any help with stuff like this, just post a topic asking for me.


Cheers!
-harryboy8080


wallace05man Posted: Aug 20th 2012

Thank you so much harryboy8080, i have uploaded it now and it works fine. 


harryboy8080 Posted: Aug 20th 2012

Of course!




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